Shipping policy

🚚 Shipping Policy – Mero Hub Online

At Mero Hub Online, we are committed to delivering your orders quickly, safely, and efficiently across Nepal.

📦 Delivery Coverage

We deliver all over Nepal, including:

  • Kathmandu Valley

  • Major cities (Pokhara, Biratnagar, Butwal, etc.)

  • Remote areas (may take longer delivery time)

⏱️ Delivery Time

  • Inside Kathmandu Valley: 1–2 business days

  • Outside Valley: 2–5 business days

  • Remote Areas: 3–7 business days

Note: Delivery time may vary during holidays or due to unforeseen circumstances.

💰 Shipping Charges

  • Kathmandu Valley: Rs. 100 – Rs. 150

  • Outside Valley: Rs. 150 – Rs. 300

  • Free Delivery: Available on selected products or offers

📍 Order Processing Time

  • Orders are processed within 24 hours after confirmation.

  • Orders placed after working hours may be processed the next day.

📞 Order Confirmation

  • We may contact you via phone or message to confirm your order before shipping.

  • Please ensure your contact details are correct.

🚫 Delivery Delays

Delivery may be delayed due to:

  • Weather conditions

  • Public holidays

  • Logistic issues beyond our control

📦 Failed Delivery

If delivery fails due to:

  • Incorrect address

  • Unreachable phone number

The order may be canceled or re-delivery charges may apply.

💳 Payment Options

  • Cash on Delivery (COD)

  • Online Payment (if available)

📩 Contact Us

If you have any questions regarding shipping: